Service Department
Your RV needs service. Those words can cause any RV owner to roll their eyes. Believe us, we would love it if the RVs we sell could just go forever without service. But the fact is, if you want your RV or motorhome to keep running well into the future, it needs routine maintenance. Whether you are looking for an oil change, brake service, transmission flush or even major engine repair, the SMP-RV Service Department is the place to go for RV service in Houston and Prince George, BC.
Come to Us For:
- General Maintenance
- Propane Certification
- Roof Repairs & Re-Seals
- Tires & Rims
- Cosmetic Repairs
- Accessories
- Water Leaks
- Insurance Claims
- Electrical Repairs
- Awning Repairs & Replacements
- Flooring Repairs
- Winterizing
Schedule RV service
in Houston and Prince George BC
It’s a valid question. There are plenty of places you can go to get your RV serviced in Houston or in Prince George. But, we’re telling you, it would be hard to find a staff that is as qualified and conscientious as the group we have assembled at SMP-RV. It’s not fun to be without your RV. That’s why getting your RV finished as quickly as possible is our top priority. Our team is upfront about how long it will take to service your RV. Your RV is part of your family. So treat it that way. That means only taking it to trusted professionals when it is in need of service. While getting you back in your RV ASAP is very important to us, we’re not going to let you have it until the job is done right. Speed is our specialty, but being thorough with the repairs that we do is just as important. It makes no sense to get a job done fast if it isn’t done right.
RV Care “CUSTOMER CARE PROMISES” are FREE with every purchase!
We’re part of a Canada-wide community consisting of over 90 pre-selected independent RV dealers. When you buy your RV from one of our dealer associate members, you’ll be recognized and treated as if you bought your RV from our dealership. That is the RV Care Network Customer Care Promise. If you incur a problem with your RV while traveling, just refer to the 6-Step Service Guidelines. You’ll be back up and running before you know it!
Discover YOUR RV CARE benefits
When you purchase a new or pre-owned RV from an RV Care dealer, you will automatically become part of our RV Care Community. You’ll receive your Customer Care Promises card, which details our PROMISES to you.
Plus, within a couple of weeks, after your RV purchase, you’ll receive a WELCOME email from RV Care along with all the BENEFITS you receive as a new customer to our RV Care Community. THE EMAIL WILL BE YOUR CONFIRMATION THAT YOU ARE NOW REGISTERED IN OUR NORTH AMERICAN “CUSTOMER CARE PROMISES” PROGRAM.
- 10% DISCOUNT ON RV PARTS AND ACCESSORIES AT ANY RV CARE | ROUTE 66 NETWORK RV PARTS STORE*
- MAKE EVERY EFFORT TO DIAGNOSE PROBLEMS WITHIN ONE SERVICE DAY AND PLACE YOUR RV IN AN EXPEDITED SERVICE SCHEDULE.
- QUICKLY LOCATE PARTS FROM WITHIN OUR NETWORK, IF SERVICING DEALER DOES NOT HAVE THE REQUIRED PART IN STOCK.
- ASSIST YOU IN SECURING TRANSPORTATION AND ACCOMMODATIONS WHEN YOUR RV IS IN SERVICE.
- MAKE EVERY EFFORT POSSIBLE TO SECURE SERVICE WITH A DIFFERENT PROVIDER IF THE SERVICING DEALER IS UNABLE TO PERFORM THE REQUIRED REPAIRS.
- TREAT YOU LIKE A PREFERRED CUSTOMER AT ALL RV CARE | ROUTE 66 RV DEALERSHIPS.
- VIP – GET A FIRST LOOK AT OUR NATIONAL RETAIL EVENTS. WE PROVIDE, INSIGHTFUL INFORMATION, ”HOW TO” VIDEOS, AGGRESSIVE OFFERS, CONTESTS, AND AN EXCLUSIVE BRAND OF PRODUCTS: RV TRAVELERS CHOICE.
